We worked with Tig on the various flows for the questions that needed to be answered. The chatbot directs users to choose whether they want a service, repair or something else. Depending on their answers, it collects further information including contact details or the full address. This means that instead of Tig having to spend time on Messenger, he can simply receive an email with all the relevant information.
Note that in the screen shot below that the Chatbot picks up on what needs repairing and “remembers” it.
If you are spending time on Facebook Messenger answering queries, give us a call on 0161 348 7348 and see how we coud help you.
And if you need your caravan servicing or reparing give Tig a call or check out his Facebook page with the chatbot.
Part of the workflow that powers Tig’s chatbot