Our solution was to understand how the business functioned and the output generated from the spreadsheet they had created. We applied our commercial understanding of running a business and extensive knowledge of systems to come up with a proposal that saved them time and money.
Our starting point is always off-the shelf, there is no point in creating something if it already exists; however it soon became obvious in this instance that their specific requirements needed to be matched against a bespoke solution.
As always, we had a close eye on off-setting any potential cost of developing a system, with the benefits of saving time, improving accuracy and improving the customer experience.
As we had already built up a relationship based on trust with Organic North, they knew we had their best interests at heart and they were involved at relevant times in the decision making process.
The result now is their new system runs their entire business with added benefits of being more accurate, better looking, more efficient and with access to key data.